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​Policies 

 

SERVICE CANCELLATION POLICY

Appointments must be cancelled or rescheduled 24 hours in advance. Text and email remainders are sent out 1-2 days before your appointment. I understand that sicknesses and emergencies come up but I can't allow any exceptions. If appointments are missed or cancelled late a 50% of service payment is required and will be added to your final charged.

COURSES AND ONLINE TRAINING

We offer no refunds on courses or online training. Should any situation arise you can contact us down below.

DIGITAL DOWNLOADS & REFUNDS POLICY

Digital downloads are not to be shared or resold by a third party. That is fraud and anyone doing this will be expected to pay a fine. Downloading a digital book or video is a direct way of you agreeing to this.

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RETURNS AND REFUND POLICY

Thank you for choosing Our Beauty Code

Please read this policy carefully, This is the Return and Refund Policy of Our Beauty Code. 

Makeup kits cannot be returned due to health and safety measures so once the kit has been ordered it is NON REFUNDABLE! this is also stipulated in the terms & conditions page linked down below.

DIGITAL PRODUCTS

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

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